Amazon Connect is an easy-to-use cloud contact center platform that provides omnichannel customer service on a pay-as-you-go pricing model. Additionally, Amazon Connect powers Salesforce Service Cloud Voice to bring together phone, digital channels, and CRM data into one unified contact center experience.
Learn how to make the leap to Amazon Connect easy with our 10-step guide, unlock new and innovative ways to leverage Amazon Web Services, and gain key business operational insights with CloudHesive’s Centricity platform.