Browsing: Technology

History usually unfolds in tiny, imperceptible increments. It is a rare event that changes civilization – suddenly, visibly, irreversibly – but that is what we have witnessed over the last few years. Now, nearly every facet of society has shifted, from personal relationships to giant government bodies to the inner workings of business – with previous behaviors and ideas becoming extinct, and new norms quickly replacing them.

According to the Harvard Business Review, a record-breaking 10.9 million jobs were left open at the end of July 2021. The great resignation is hard to miss right now, with retention a seriously hot topic. But how has this trend manifested in the contact center space? How big is the problem in the industry, and what can organizations do to reduce attrition?

L’intelligenza artificiale è ovunque. Questa tecnologia, riservata un tempo a ricercatori e istituzioni, è emersa in una vasta gamma di aree, tra cui l’infrastruttura di rete, le piattaforme e i servizi. Grazie all’intelligenza artificiale, gli sviluppatori di software possono ora creare diverse soluzioni intelligenti. Questo report, Guida per gli sviluppatori sulla creazione di applicazioni di intelligenza artificiale, Seconda edizione, ti permette di scoprire in modo pratico le possibilità offerte dall’intelligenza artificiale.

Sviluppo in una piattaforma cloud fatta su misura per te Nell’ultimo aggiornamento alla Guida per gli sviluppatori puoi scoprire come iniziare a lavorare a qualsiasi progetto in pochi minuti grazie ad ambienti di sviluppo completamente configurati, sicuri e ospitati sul cloud. Scopri come ottenere il massimo dai servizi essenziali di Azure per aiutare l’organizzazione ad adattarsi alle esigenze del business in rapida evoluzione.

The shift to hybrid work and cloud-hosted applications have changed how business resources are accessed. Users are using unmanaged devices over unsecured networks like public Wi-Fi to remain productive remotely or on the go, making the internet the new corporate network. This expands your one perimeter to thousands, making the castle-and-moat approach to security inadequate for protecting your users, applications, and data. Continuing to rely solely on perimeter-based controls introduces risks because network-centric defenses are bypassed for direct to internet access and ease-of-use.

The role of the Chief Information Security Officer (CISO) has evolved significantly over the past decade as cyber threats have diversified and proliferated. With IT now integral to every aspect of business and mission operations, CISOs carry great responsibility in the ongoing battle to keep their organizations safe from an endless stream of attacks.

Today, organizations are having to rethink the way they operate. Many businesses are quickly transforming their infrastructure into a digital-first model in order to easily embrace the changes ahead. However, this doesn’t need to be a daunting task. This executive brief shares how a cloud-first approach delivers the agility needed to help your business evolve and exceed your customers’ expectations.